Guildmaster Award for Service Excellence

BURR ROOFING, SIDING & WINDOWS OF STRATFORD, CT RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY​


Burr Roofing, Siding & Windows of Stratford, CT received the 2023 Guildmaster Award from GuildQuality for delivering OUTSTANDING customer service within the residential construction industry.


Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.


Out of nearly 2,000 eligible applicants, Burr Roofing, Siding & Windows is CT’s ONLY and one of only a handful of businesses within the entire residential construction industry recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2023 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.

“As a team, we take great pride in the hard work we do every day. We are committed to standing beside our clients and delivering exceptional service. We would like to express our heartfelt gratitude to all our customers for their amazing support. It is an incredible honor to receive the James Hardie Guildmaster Service Excellence Award, and we are inspired to keep up the good work.”

- Woody Priest, Owner & President Burr Roofing Siding & Windows